Terms of Service
Last updated: May 6, 2026
These terms govern your use of AgileNotes.AI (the "Service"), provided by Eureka Logic ("we", "us"). By creating an account or using the Service you agree to these terms. If you don't agree, don't use the Service.
1. The Service
AgileNotes.AI is a Sprint Memory System and Sprint Intelligence Layer for agile delivery teams — it syncs sprint data from APM tools (Jira, Azure DevOps, Agility, Rally), captures sprint notes, computes flow metrics, and surfaces AI-narrated coaching and reports. We provide the Service "as is" and continuously improve it.
2. Your account
- You're responsible for keeping your sign-in credentials secure. Don't share them. Notify us immediately at security@agilenotes.ai if you suspect compromise.
- Each paid seat is for one named user. Sharing seats violates these terms and may result in account suspension.
- You're responsible for the accuracy of the information you give us, and for keeping billing details current on Scale plans.
3. Acceptable use
You agree not to:
- Reverse engineer, decompile, or extract AI prompts, model parameters, or proprietary algorithms from the Service.
- Scrape the Service or its API outside the published rate limits.
- Use the Service to build a competing product or train a competing model.
- Upload content that infringes copyright, contains malware, or violates law.
- Impersonate another person or organization, or misrepresent your authority to act on behalf of an organization.
- Bypass authentication, rate limits, or feature gates.
4. Subscriptions, billing, and refunds
- Free trial. Individual and Team plans include a 14-day free trial; no credit card required to start. We email a reminder before the trial ends.
- Billing. After the trial, plans bill monthly or annually in advance. Annual billing saves the equivalent of two months. Prices are listed at /pricing.
- Cancellation. Cancel any time from the app. You retain access through the end of the current billing period; we don't pro-rate refunds for partial months on monthly plans.
- Annual refunds. Annual plans are eligible for a pro-rated refund within 30 days of renewal if you cancel.
- Scale 30-day money-back guarantee. Scale plans include a 30-day money-back guarantee from the start of the pilot. If the pilot doesn't meet the success criteria you set with us, we refund the prepaid period in full.
- Price changes. We give 60 days' notice before raising prices on existing customers. Annual subscriptions keep their renewal price for the duration of the term.
5. Data ownership
You own your data — sprint notes, ticket data, capacity inputs, generated reports. We own the Service — the platform, the AI prompts, the coaching rules, the algorithms. You grant us a limited license to process your data solely to render your surfaces and provide the Service. We will never use your data to train AI models or build other customers' surfaces. See the Privacy Policy for storage, sharing, and deletion details.
6. AI output
AI-generated content (Daily Standup card, Stakeholder narrative, Pattern Insights, Sprint Overview) is best-effort coaching and reporting based on your data. It is not professional advice. Every AI-narrated section is editable in place — review before sharing with stakeholders. We make no warranty that AI output is accurate, complete, or appropriate for any specific decision.
7. Service availability
We aim for high availability but make no uptime guarantees on the Individual or Team plans. Scale plans may include a separate Service Level Agreement negotiated as part of the pilot. We may take the Service down for scheduled maintenance with reasonable notice, or for emergency security patches without notice.
8. Termination
- You can terminate at any time by deleting your account from the app.
- We can terminate or suspend an account that violates these terms (acceptable use, billing failure, fraudulent activity) with notice where reasonable.
- On termination, you can export your data for 30 days. After 30 days, we delete account data per the Privacy Policy.
9. Liability
To the maximum extent permitted by law, our liability for any claim arising from the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages — including lost profits, lost data, or business interruption — even if we knew such damages were possible. Some jurisdictions don't allow these limits; in that case, the limits apply to the extent allowed.
10. Warranty disclaimer
The Service is provided "as is" without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that AI output will meet any specific quality bar.
11. Governing law
These terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. Disputes will be resolved in the state and federal courts located in Wyoming. You waive objections to venue.
12. Changes to these terms
We may update these terms from time to time. Material changes will be announced by email at least 30 days before they take effect. Continued use of the Service after the effective date means you accept the updated terms. The "last updated" date at the top reflects the most recent revision.
13. Contact
Questions about these terms: legal@agilenotes.ai.